Guide
A Roseville cleaning changeover, from the old agreement to the new checklist
Switching cleaning companies is mostly a matter of order: read the old agreement, set a start date, hand over access and supplies, then check the first week against the new checklist. Here is that sequence for a Roseville building.
Read the current agreement first
Before you call anyone new, pull out the agreement with your current cleaner. Look for the notice period, the way notice has to be given and any end date tied to the term. Those details tell you the earliest date the new company can start without overlap or a gap.
Note what the outgoing company owns in your building. Vacuums, carts, chemicals and paper stock left in a closet often belong to them, and they will want those items back. Listing them early avoids confusion on the last night.
Give notice the way the agreement asks, in writing if that is the term, and keep the tone simple. A clear end date and a plan for returning keys is all the outgoing company needs.
Pick a start date that fits the building
Choose a start date that sits right after the old company’s last visit. A Monday start gives the new crew a full week to settle in, and a start just after a weekend lets you book any catch-up floor work while the building is empty.
Plan the walkthrough before that date. Every quote includes an on-site visit, and it is the time to agree the checklist room by room, settle visit days and hours, and flag anything the last company missed. Rooms that fell behind under the old routine go on the list with a tighter frequency.
If the change comes with a lease move, remodel or headcount change, build the new checklist around the building as it will be, not as it was. Our guide to what office cleaning covers room by room helps you list each space.
Hand over keys, codes and access
Access is where changeovers most often stumble. Make a list of every key, fob and alarm code the outgoing crew holds, collect them on or before the last visit, and change alarm codes once they are returned. Issue fresh access to the new company with a named contact for each.
Agree how the crew enters and leaves. Note which door they use, where they park, how the alarm is set at the end of the visit and who to call when a door will not lock. Restricted rooms, such as records rooms, server closets or medical exam rooms, need their own instructions. Everyone on our crews who carries your keys or alarm code is background-checked.
In a multi-tenant building, involve the property manager. Shared entrances, loading doors and after-hours access in a Roseville or Rocklin business park are controlled by management, and the new crew needs their approval as well as yours.
Supplies, storage and equipment
Decide who buys towels, tissue and liners under the new arrangement. If the building buys its own, check stock before the start date so the new crew is not short on the first night. If the cleaning company restocks, agree which products go in each dispenser.
Clear a storage space. The new crew needs a closet or room for carts, equipment and backup stock, ideally with a sink nearby. Remove the outgoing company’s items first so there is no mix-up over what belongs to whom.
Check the floors at the same time. If carpet or hard floors are overdue for deeper work, the changeover is a good time to schedule floor care as a separate project, so the new routine starts from a clean surface. Our guide to Roseville cleaning rates lists the planning figures for that work.
The first week and telling people
Tell staff and tenants a few days ahead. A short note with the start date, the hours the crew will be in the building and a contact for questions heads off surprises. Tenants in shared buildings appreciate knowing who will be in the common areas after hours.
Walk the building on the first few mornings. Check the rooms against the checklist, note anything missed or out of place and pass it to your contact. Small adjustments in the first week are normal while the crew learns the building.
By the end of the second week the routine should be steady. If one room keeps falling behind, raise its frequency on the checklist. To start the process, recurring janitorial service begins with the walkthrough, booked through the quote form or by phone.
A few useful answers
Quick answers.
When should I tell my current cleaning company?
Give notice as the current agreement requires, in the form it asks for. Set the new start date right after the last visit.
Should alarm codes change when cleaners change?
Yes. Collect keys and fobs from the outgoing crew, then change and reissue codes for the new company.
Can the new crew start on a weekend?
Yes. Weekend visits and weekend floor work both fit the schedule, and a weekend start gives the crew an empty building to learn.
Who keeps the carts and paper stock sitting in our janitor closet?
Equipment and product the outgoing company bought go back to it on the last night. Anything the building paid for stays and gets counted before the first new visit.
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